Returns & Refunds Policy

Thank you for working with Ops Support Services.

Because our business provides professional operational and administrative services rather than physical goods, refunds and cancellations are handled differently from traditional product returns.

Cancellation Policy

Clients may request to cancel services at any time by providing written notice via email.

If cancellation occurs before work has begun, payments made may be applied as a credit toward future services or refunded at our discretion.

Once work on a project or service engagement has begun, payments are generally non-refundable, as they represent time and professional services already allocated.

Setup or Onboarding Payments

Any one-time setup or onboarding payments are credited toward the first month of service and are not an additional charge.

Billing Disputes

If you believe you have been billed incorrectly, please contact us as soon as possible so we can review the issue and work toward a resolution.

Contact Us

If you have any questions about this Returns & Refunds Policy, please contact us at:

info@opssupportservices.icu